Recently Haven the QA tester from test live forums confirmed what all community have been wondering about for the past 6 months:
As always, every thread is read and all feedback is reported to the dev team. (Although a response to each and every thread is not always possible - they are ALL read).
Haven the QA tester
This should be very encourageing for people to give their feedback on test live forums because it just might help shape this game into something better. I myself wasn't sure if QA from Funcom where even looking at boards, but it seems quite the opposite.